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If the ordered ítem is in stock, the processing time of the order (validation, payment and preparation) before sending it is 5 to 7 days. For orders of specific products that require exceptional supply to our supplier, they can take 15 days or more.

"Temporary or permanent unavailability  of products from our suppliers : In case of permanent inavailability, we will reimburse the missing items without delay and no later than 30 days, as provided for in Article L121 items - 3.20 Consumer code.

However, we can offer you replacement items, with an equivalent quality and price.

In case of temporary unavailability, we will inform you about the date in which the item will be available again. Then, you will have the opportunity to go on with the new date or cancel the order. In  the latter case, we will reimburse the missing items without delay and no later than 30 days, as provided for in Article L121 items - 3.20 Consumer code.